Returns & Cancellation Policy
Unfortunately we cannot process returns for change of mind. Each original artwork is created and handled with care, and communicated with as much transparency as possible therefore all sales are final. Commission works pay a 30% non refundable deposit to secure time slot, deposit is non refunded on basis of change of mind.
Each piece is packaged carefully and if damaged in transit, please contact the assigned delivery service, in some situations we can provide a refund or exchange of work, in this case we will require the piece to be returned in the same packaging as it was delivered at the customers expense. Please email firstname.lastname@example.org if you have any issues with the arrival of your piece to discuss further.
If you can no longer attend, more than 4 weeks out from the class date, 75% refund will be given. 50% up to two weeks and anything within 2 weeks is non refundable (you can, however transfer the ticket to someone else within this time frame).
If the class is cancelled due to COVID, a new date will be offered and if you are unable to attend the new date, a refund will be given.
If the class is cancelled due to COVID, a new date will be agreed upon and the 30% deposit will be used for the new date. No refunds on deposit will be offered, if the client chooses to cancel the class.